At bl888, we take the privacy of our Filipino players seriously. This Policy explains what personal information we collect, why we collect it, how we use and protect it, and what rights you have under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
These cards summarise bl888's core data protection commitments. The full legal details are in the policy document below. Both should be read together to understand your rights and our obligations as your data controller under Philippine law.
All data transmitted between your device and the bl888 platform is encrypted using TLS/SSL technology. Your login credentials, financial transactions, and personal details are never transmitted in plain text across any network.
bl888 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Data shared with service providers is strictly limited to what is necessary to operate the bl888 platform and comply with Philippine regulatory requirements.
bl888 operates in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). Your rights as a data subject — including the right to access, correct, and erase your data — are recognised and honoured by bl888.
Player data is stored on secured servers with access restricted to authorised bl888 personnel only. Technical and organisational security measures — including access controls, audit logs, and regular security reviews — are in place to prevent unauthorised access.
bl888 collects only the personal information that is necessary to operate the platform, comply with PAGCOR regulatory requirements, process payments, and deliver support. We do not collect personal data beyond what is required for these purposes.
In the event of a personal data breach that poses a real risk to your rights and freedoms, bl888 will notify you and the National Privacy Commission (NPC) within the timeframes prescribed by RA 10173 and its implementing rules and regulations.
1.1 bl888 ("the Company," "we," "us," "our") is committed to protecting the personal information of every player who uses our online gaming platform. This Privacy Policy ("Policy") sets out how bl888 collects, processes, stores, shares, and protects your personal data in connection with your use of the bl888 platform available at bl888.co.
1.2 This Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. It is also consistent with bl888's obligations under PAGCOR's regulations governing online gaming operators.
1.3 This Policy should be read alongside bl888's Terms and Conditions and Responsible Gaming Policy, which together form the complete framework governing your use of the bl888 platform. The current version of this Policy is always accessible at bl888.co/privacy-policy. The effective date at the top of this document reflects the date of the current version.
2.1 For the purposes of Republic Act No. 10173 and its Implementing Rules and Regulations, bl888 is the Personal Information Controller in respect of the personal data collected through the bl888 platform. This means bl888 determines the purposes and means of processing your personal information.
2.2 bl888 has appointed a designated Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and with RA 10173. The DPO may be contacted through the details set out in Section 14 of this Policy.
2.3 Where bl888 engages third-party service providers to process personal data on its behalf, those providers act as Personal Information Processors under bl888's instructions and are contractually bound to process data only for the specified purpose and in compliance with applicable Philippine data protection law.
bl888 collects personal data across several categories depending on your interaction with the platform. The table below summarises the categories of data collected and the context in which they arise.
| Data Category | Examples | Context |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality | Account registration, KYC verification |
| Contact Data | Philippine mobile number (+63), email address, city/region | Registration, communications, OTP delivery |
| Identity Document Data | Government ID type, ID number, ID image | KYC verification, withdrawal processing |
| Financial Data | GCash/PayMaya account number, bank account details, transaction amounts and timestamps | Deposits, withdrawals, AMLA compliance |
| Gaming Data | Game sessions, bet amounts, win/loss history, bonus usage | Platform operations, responsible gaming monitoring, regulatory reporting |
| Technical Data | IP address, device type, browser, operating system, session duration | Platform security, fraud detection, performance optimisation |
| Communications Data | Live chat transcripts, support email correspondence, feedback submissions | Customer support, quality assurance |
| Marketing Preferences | Communication opt-in/opt-out status, promotional preferences | Targeted communications, promotional offers |
bl888 collects personal data through the following channels:
5.1 bl888 processes your personal data only where a lawful basis under RA 10173 exists. The primary legal bases applicable to bl888's processing activities are: contractual necessity (processing required to perform the contract between you and bl888), legal obligation (processing required to comply with PAGCOR regulations, AMLA requirements, and tax obligations), legitimate interests (processing for fraud prevention, platform security, and responsible gaming monitoring), and consent (for optional marketing communications).
5.2 bl888 processes your personal data for the following specific purposes:
6.1 bl888 does not sell, rent, or trade your personal information to third parties. We share personal data only where necessary to operate the bl888 platform, comply with Philippine law, or protect the rights and safety of bl888 and its players.
6.2 bl888 may share your personal data with the following categories of recipients:
6.3 All third-party service providers engaged by bl888 are required to implement appropriate security measures and are contractually prohibited from using your personal data for any purpose other than providing services to bl888.
7.1 bl888 uses cookies and similar tracking technologies on the bl888.co website. Cookies are small text files stored on your device that help the platform function correctly, remember your preferences, and gather analytical data about how the platform is used.
7.2 You may control non-essential cookies through your browser settings or through bl888's cookie preference manager. Please note that disabling certain cookies may affect the functionality of the bl888 platform. Strictly necessary cookies cannot be disabled.
8.1 bl888 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations.
8.2 The following retention periods apply as general guidelines:
8.3 Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with bl888's data destruction procedures.
9.1 Under Republic Act No. 10173 (Data Privacy Act of 2012), you have specific rights with respect to the personal data that bl888 holds about you. bl888 is committed to facilitating the exercise of these rights promptly and without unnecessary restriction.
You may request a copy of the personal data bl888 holds about you, along with information about how it is processed, who it has been shared with, and the legal basis for processing. bl888 will respond within 15 business days.
You may request correction of inaccurate or incomplete personal data. For account details, many fields can be updated directly through your bl888 account settings; others require verification through support.
You may request deletion of personal data where it is no longer necessary for its original purpose, subject to bl888's legal and regulatory retention obligations under PAGCOR and AMLA requirements, which may override this right.
You may object to processing based on bl888's legitimate interests, including direct marketing. Where you object to marketing communications, bl888 will cease that processing immediately upon receipt of your objection.
You may request a machine-readable copy of personal data you have provided to bl888, where technically feasible and where the processing is based on your consent or on contractual necessity.
If you are unsatisfied with bl888's handling of your personal data or your data subject rights request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
10.1 bl888 employs mandatory age verification as part of the KYC process to confirm that all Account Holders meet the minimum age requirement. Where bl888 discovers or is notified that personal data has been collected from an individual under 21 years of age, bl888 will immediately close the account and delete or anonymise the personal data of that individual, in compliance with RA 10173.
10.2 Parents and guardians who believe their child may have created a bl888 account are encouraged to contact bl888 support immediately at [email protected]. bl888 will take prompt action upon receipt of a verified notification.
11.1 bl888 has implemented technical and organisational security measures appropriate to the risk level of the personal data it processes. These measures include, but are not limited to:
11.2 Notwithstanding the above measures, no system is entirely immune from security threats. bl888 cannot guarantee absolute security of data transmitted over the internet. You are encouraged to use strong, unique passwords and to report any suspected security incidents to bl888 support immediately.
12.1 Some of bl888's third-party service providers — including game content providers and cloud infrastructure services — may process personal data outside the Philippines. Where such transfers occur, bl888 ensures that appropriate safeguards are in place to protect your personal data to a standard at least equivalent to that required under RA 10173.
12.2 These safeguards include contractual data processing agreements containing standard data protection clauses, which bind the recipient to process data only as instructed by bl888 and to maintain security measures consistent with applicable Philippine data protection law.
12.3 Personal data is not transferred to jurisdictions where bl888 cannot ensure an adequate level of data protection. Any cross-border data transfer arrangement is subject to review by bl888's Data Protection Officer.
13.1 bl888 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable Philippine law, or operational changes at bl888. Where changes are material — particularly changes that affect your rights as a data subject or significantly alter how we use your personal data — bl888 will provide notice via the contact details held on file at least seven (7) days before the revised Policy takes effect.
13.2 Non-material changes, such as corrections of typographical errors or minor clarifications that do not affect your rights or our processing activities, may be made without prior notice and are effective immediately upon publication.
13.3 The current version of this Privacy Policy, including the effective date, is always accessible at bl888.co/privacy-policy. Your continued use of the bl888 platform following the effective date of any revised Policy constitutes your acceptance of the changes.
14.1 To exercise your data subject rights under RA 10173, submit a privacy-related complaint, or ask questions about this Privacy Policy, please contact bl888's Data Protection Officer through the following channels:
14.2 bl888 aims to respond to all data subject requests within fifteen (15) business days of receipt. Where a request is complex or requires additional verification, bl888 will inform you of any extension to this timeframe within the initial 15-day period.
14.3 If you are not satisfied with bl888's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Information on NPC complaints procedures is available through the NPC's official resources.
bl888 secures your personal and financial information so you can focus on the games. Slots, live bingo, live baccarat, and sports betting — all in one platform built for Filipino players. GCash and PayMaya accepted. 21+ only.